Frank

Communication is a clinical skill…

Frank™ Workshop
It’s likely that you entered the veterinary profession with little – or no – practical experience in effective client communication. The Frank™ workshop teaches veterinarians critical communications skills in the same fashion that they would learn other clinical skills – they are taught the concepts, and then practice them in a clinical setting with patients and clients. This evidenced-based, interactive program uses best practices in teaching communication, including demonstration and observation of communication skills, realistic client portrayal, constructive feedback and video reflection.

“After the two day interactive workshop, I came home with new communication skills
determined to do a better job at listening to my clients and letting them talk.”
– FRANK workshop participant

Program Highlights:
• Participate in a day-and-a-half of intensive experiential learning.
• Integrate shared-decision making into your client interactions.
• Practice communication skills through 10 case-based simulated client interactions.
• Work in a supportive small group setting with individualized attention to learning goals.

Upcoming Workshop Dates:
July 26-27, 2014
Location: Colorado State University Veterinary Teaching Hospital, Fort Collins, CO Instructor: Jane Shaw, DVM, PhD, Director, Argus Institute, Colorado State University CE Credits: 12.5

Cost: $1775.00
Includes: Course materials, digital video, breakfast, lunch, dinner, refreshment breaks, and a reception.

** NOTE: If you’re a VetGirl subscriber, you get a 10% discount to FRANK! Just contact Cathy Mojahed at the number below to sign up for your discount! Let the learning and communication begin!

Reservations: Call 970-297-1273 or online at www.argus.colostate.edu

Note: If you are attempting to register 1 month or less prior to this course please call (970) 297-1273 to confirm availability.

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