FAQ – Does my subscription auto-renew?

Does my subscription auto-renew?

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Does my subscription auto-renew?

Yes! This takes the hassle out of renewal for you, and ensures your access is uninterrupted.

How does the auto-renewal feature work?

Your account auto-renews yearly on the date of your first purchase. If you purchased your subscription on 7/15/2021, your subscription renews on 7/15/2022.

Can I opt out of the auto-renewal feature?

Yes! Go to your Account Page and under Membership, select “Cancel Subscription Renewal.”

Can I get a refund if I cancel my subscription?

Yes! Please contact us within 30 days of purchase or renewal to be refunded. The refund will be processed exluding the transaction fee ($14.99 for payments <$300, or 4.9% for payments > $300).

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