Date & Time: Feb 24, 2019 / 8-9pm ET 5-6pm PT

Add to Calendar 02/24/2019 08:00 PM 02/24/2019 09:00 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 February 24, 2019: How to deal with jerks How should you respond when a client drops the F-Bomb? In this 1-hour VETgirl online veterinary CE webinar, Wendy S Myers, CVJ, of Communication Solutions for Veterinarians, reviews how to deal with "jerks." Emotions may escalate during conversations with veterinary clients. Learn the right words and body language to use when responding to difficult pet owners. Find out how to manage clients’ emotions so patients get needed medical care. https://vetgirlontherun.com/webinars/february-24-2019-how-to-deal-with-jerks/

Feb 24, 2019 / 8-9pm ET 5-6pm PT

February 24, 2019: How to deal with jerks

Add to Calendar 02/24/2019 08:00 PM 02/24/2019 09:00 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 February 24, 2019: How to deal with jerks How should you respond when a client drops the F-Bomb? In this 1-hour VETgirl online veterinary CE webinar, Wendy S Myers, CVJ, of Communication Solutions for Veterinarians, reviews how to deal with "jerks." Emotions may escalate during conversations with veterinary clients. Learn the right words and body language to use when responding to difficult pet owners. Find out how to manage clients’ emotions so patients get needed medical care. https://vetgirlontherun.com/webinars/february-24-2019-how-to-deal-with-jerks/

Speaker

Wendy Myers, CVJ

RACE-Approved CE

1 Hour

RACE Program #

20-901870

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

Speaker

Wendy Myers, CVJ

RACE-Approved CE

1 Hour

RACE Program #

20-901870

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

How should you respond when a client drops the F-Bomb?

In this 1-hour VETgirl online veterinary CE webinar, Wendy S Myers, CVJ, of Communication Solutions for Veterinarians, reviews how to deal with “jerks.” Emotions may escalate during conversations with veterinary clients. Learn the right words and body language to use when responding to difficult pet owners. Find out how to manage clients’ emotions so patients get needed medical care.

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  1. This webinar was amazing. There are some great techniques that I feel I’ll be able to incorporate into my every day life as a veterinary technician. Thank you for providing such great information!

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