Our Door is (Always?) Open: How Client Relationships Impact Financial Stability

Cost

Free for Elite Members

August 2025

In this VETgirl continuing education video, Stith Keiser, CEO of Blue Heron Consulting, discusses how trying to be everything to everybody with the phrase ‘Our door is always open’ can impact your financial stability. Learn about ‘Earns’ versus ‘Turns’ practice models and the importance of identifying your ideal client as it aligns with your practice mission. Then hone your practice design and marketing around the values of that ideal client. Tune in to learn more about how the client relationship impacts financial stability!

Worried you missed something? Catch the full series of Blue Heron Consulting videos HERE!

Blue Heron Consulting is the nation’s leading veterinary consulting team. With a mission to improve the lives of veterinary professionals, they provide veterinary-specific solutions to practice owners, veterinarians, managers, industry leaders, and their teams. At their core is an experienced team that works to amplify strengths, elevate care, remove workflow gaps, create a culture of leadership, and promote sustainable profitability – all while keeping your definition of success at the center of everything they do. To learn more or schedule a conversation, visit www.bhcteam.com.

Please note that the opinions in this video are expressed by the speaker and not directly endorsed by VETgirl.

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