Date & Time: May 31, 2018 / 8:30-9:30pm ET 5:30-6:30pm PT

Add to Calendar 05/31/2018 08:30 PM 05/31/2018 09:30 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 May 31, 2018: Best Practices for Exceptional Client Service from Premiere Healthcare Organizations The Mayo Clinic. The Cleveland Clinic. UCLA Health Systems. What can we learn from these premiere healthcare organizations about serving clients at a high level? In this VETgirl online veterinary CE webinar, Dr. Sally Ryan will share key strategies for creating an exceptional patient experience from world renowned healthcare care organizations. She will provide recommendations for applying these strategies to the client experience in veterinary practices. Participants will leave this webinar understanding the essential elements of the client experience and practical and effective tools for creating a service-oriented culture. https://vetgirlontherun.com/webinars/may-31-2018-best-practices-for-exceptional-client-service-from-premiere-healthcare-organizations/

May 31, 2018 / 8:30-9:30pm ET 5:30-6:30pm PT

May 31, 2018: Best Practices for Exceptional Client Service from Premiere Healthcare Organizations

Add to Calendar 05/31/2018 08:30 PM 05/31/2018 09:30 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 May 31, 2018: Best Practices for Exceptional Client Service from Premiere Healthcare Organizations The Mayo Clinic. The Cleveland Clinic. UCLA Health Systems. What can we learn from these premiere healthcare organizations about serving clients at a high level? In this VETgirl online veterinary CE webinar, Dr. Sally Ryan will share key strategies for creating an exceptional patient experience from world renowned healthcare care organizations. She will provide recommendations for applying these strategies to the client experience in veterinary practices. Participants will leave this webinar understanding the essential elements of the client experience and practical and effective tools for creating a service-oriented culture. https://vetgirlontherun.com/webinars/may-31-2018-best-practices-for-exceptional-client-service-from-premiere-healthcare-organizations/

Speaker

Dr. Sally Ryan, SHRM-CP

RACE-Approved CE

1 Hour

RACE Program #

20-901870

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

Speaker

Dr. Sally Ryan, SHRM-CP

RACE-Approved CE

1 Hour

RACE Program #

20-901870

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

The Mayo Clinic. The Cleveland Clinic. UCLA Health Systems.

What can we learn from these premiere healthcare organizations about serving clients at a high level?

In this VETgirl online veterinary CE webinar, Dr. Sally Ryan will share key strategies for creating an exceptional patient experience from world renowned healthcare care organizations. She will provide recommendations for applying these strategies to the client experience in veterinary practices. Participants will leave this webinar understanding the essential elements of the client experience and practical and effective tools for creating a service-oriented culture.

Dr. Ryan is CEO of Veterinary Leadership Services. She has over 20 years experience as a senior leader and emergency veterinarian for a multi-site emergency veterinary organization. She is a certified coach, trainer and speaker for the John Maxwell Team.

This program is applicable toward the continuing education requirements for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA). Approval Number: 21-25

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