Empowering Veterinary Technicians to Have the Conversation and Deal with Client Pushback | VETgirl Veterinary Continuing Education Podcasts
In this VETgirl online veterinary continuing education podcast, Rachel Poulin, RVT, VTS (SAIM) talks about how to empower veterinary technicians to have the conversation and deal with client pushback. Veterinary technicians are an important part of the team, and are vital to assisting in client communication. In this podcast, she will review how you can empower your veterinary technicians to educate the public, leading to greater efficiency for the team and greater job satisfaction for the staff. This podcast is sponsored by Zoetis.