Videos

Collaboration Between Client Service Representative (CSR) and the “Back” Veterinary Team by Dr. Mike Tokiwa | VETgirl Veterinary Continuing Education Videos

June 2024

In this VETgirl online veterinary continuing education video, Dr. Mike Tokiwa at Progressive Veterinary Care discusses how to have a better collaborative relationship between the “back” veterinary team and the CSR team up front. Collaboration among the entire veterinary team is essential for a smooth workflow throughout the veterinary hospital. Learn how veterinarians, veterinary technicians, and veterinary assistants can collaborate with the front-line CSR/CSC to enhance team communication and improve patient care. Discover the benefits of clear communication and other ways each side of the practice can contribute to effective client and patient care!

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