June 14, 2023: Reinventing Customer Service in a Changing World

RACE Program #:

1008458

RACE-Approved CE

1 Hour

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

Back in my day we sent postcard reminders…!

In this 1-hour, VETgirl Client Service Representative webinar, David Traub, BS, AAS, CVT provides an overview of how customer service has changed over the past 5 years. Tune in as he reviews evolving client expectations, societal and generational trends, technology influences, and how customer service personnel can learn to adapt to ever-changing market demands.

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This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

This webinar is for individual viewing only; VETgirl webinars are not designed nor meant to be viewed in a group setting due to RACE-CE audit purposes. Inappropriate sharing or viewing of the webinar may result in revoking of membership.

The official version of the content is in the original language. Translations are not guaranteed to be exact or accurate. Some content, such as images, videos, and PDFs, may not translate accurately. Discrepancies in translations are not binding and have no legal effect. The user assumes the risk of any inaccuracies or errors in the translation.

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