Date & Time: May 2, 2021 / 8-9pm ET 5-6pm PT

Add to Calendar 05/02/2021 08:00 PM 05/02/2021 09:00 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 May 2, 2021: The client experience In this VETgirl practice management webinar, Dr. Heather Douglas, DVM, MBA, CVA reviews how to improve the veterinary pet owner's client experience. Your medicine is top-notch, your patient care is second to none but how do your HUMAN clients feel? Assess your current strengths of client care and discover missed opportunities for delivering the best possible outcome - for humans and animals alike! https://vetgirlontherun.com/webinars/sunday-may-2-2021-the-client-experience/

May 2, 2021 / 8-9pm ET 5-6pm PT

May 2, 2021: The client experience

Add to Calendar 05/02/2021 08:00 PM 05/02/2021 09:00 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 May 2, 2021: The client experience In this VETgirl practice management webinar, Dr. Heather Douglas, DVM, MBA, CVA reviews how to improve the veterinary pet owner's client experience. Your medicine is top-notch, your patient care is second to none but how do your HUMAN clients feel? Assess your current strengths of client care and discover missed opportunities for delivering the best possible outcome - for humans and animals alike! https://vetgirlontherun.com/webinars/sunday-may-2-2021-the-client-experience/

Speaker

Dr. Heather Douglas, MBA, CVA

RACE-Approved CE

1 Hour

RACE Program #

20-954222

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

Speaker

Dr. Heather Douglas, MBA, CVA

RACE-Approved CE

1 Hour

RACE Program #

20-954222

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

In this VETgirl practice management webinar, Dr. Heather Douglas, DVM, MBA, CVA reviews how to improve the veterinary pet owner’s client experience. Your medicine is top-notch, your patient care is second to none but how do your HUMAN clients feel? Assess your current strengths of client care and discover missed opportunities for delivering the best possible outcome – for humans and animals alike!

This program is applicable toward the continuing education requirements for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA). Approval Number: 21-31

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This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

This webinar is for individual viewing only; VETgirl webinars are not designed nor meant to be viewed in a group setting due to RACE-CE audit purposes. Inappropriate sharing or viewing of the webinar may result in revoking of membership.

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