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How to go over veterinary estimates with Dr. Mike Tokiwa | VETgirl Veterinary Continuing Education Videos

In this VETgirl online veterinary continuing education video, Dr. Mike Tokiwa at Progressive Veterinary Care reviews how to go over veterinary estimates. Nobody likes talking about money and the growing costs of veterinary medicine, but here are some tried and true tips on what your customer service representative (CSR), front desk staff, veterinary technicians, officer manager and entire team need to be aware of when it comes to going over veterinary estimates with pet owners.

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