Date & Time: Dec 15, 2022 / 8:30-9:30pm ET 5:30-6:30pm PT

Add to Calendar 12/15/2022 08:30 PM 12/15/2022 09:30 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 December 15, 2022: Client Fires and Complaints Nip that negative review in the bud! In this 1-hour, VETgirl practice management webinar, Brian Conrad, CVPM reviews what your team can do to be prepared for the frustrated client when expectations are not met. Tune in to learn tactics and strategies that you can use to diffuse these situations and create a Win-Win for all involved! https://vetgirlontherun.com/webinars/december-15-2022-client-fires-and-complaints/

Dec 15, 2022 / 8:30-9:30pm ET 5:30-6:30pm PT

December 15, 2022: Client Fires and Complaints

Add to Calendar 12/15/2022 08:30 PM 12/15/2022 09:30 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 December 15, 2022: Client Fires and Complaints Nip that negative review in the bud! In this 1-hour, VETgirl practice management webinar, Brian Conrad, CVPM reviews what your team can do to be prepared for the frustrated client when expectations are not met. Tune in to learn tactics and strategies that you can use to diffuse these situations and create a Win-Win for all involved! https://vetgirlontherun.com/webinars/december-15-2022-client-fires-and-complaints/

Speaker

Brian Conrad, CVPM

RACE-Approved CE

1 Hour

RACE Program #

20-958380

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

Speaker

Brian Conrad, CVPM

RACE-Approved CE

1 Hour

RACE Program #

20-958380

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

Nip that negative review in the bud!

In this 1-hour VETgirl practice management webinar, Brian Conrad, CVPM reviews what your team can do to be prepared for the frustrated client when expectations are not met. Tune in to learn tactics and strategies that you can use to diffuse these situations and create a Win-Win for all involved!

This program is applicable toward the continuing education requirements for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA). Approval Number: 21-124

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This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

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