July 30, 2025: Client Connectivity: Building Trust & Loyalty in Every Conversation

RACE Program #:

1301371

RACE-Approved CE

1 Hour

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

It’s not what you say but how you say it!

In this 1-hour VETgirl webinar, Jessica Molina, ARM, PHR, CVPM will review the evolution of client expectations in veterinary care and service. Tune in as Jessica explores the role of authentic client connection and how it shapes the quality of care including trust building strategies that you can use in everyday interactions to personalize your approach to client communication grounded in empathy, respect, and genuine care.

Have Questions about VETgirl Webinars?

Live Webinar FAQ

How do I get my webinar CE credit?

Not a VETgirl ELITE member? Get your learning on with the #1 veterinary CE resource – clinically relevant, practical, and accessible 24/7 on your own time! Don’t miss out – click HERE to check out your options, including our new  14-day, no-commitment ELITE Trial.

This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

This webinar is for individual viewing only; VETgirl webinars are not designed nor meant to be viewed in a group setting due to RACE-CE audit purposes. Inappropriate sharing or viewing of the webinar may result in revoking of membership.

The official version of the content is in the original language. Translations are not guaranteed to be exact or accurate. Some content, such as images, videos, and PDFs, may not translate accurately. Discrepancies in translations are not binding and have no legal effect. The user assumes the risk of any inaccuracies or errors in the translation.

  1. Thank you so much for this webinar, it was incredibly helpful for me and I learned so much! I can’t wait to utilize these new tools, it will help me so much not just with communication but my own confidence in knowing I am providing the best care possible.

Only VETgirl members can leave comments. Sign In or Join VETgirl now!