April 23, 2024: Triage for the CSR – A Team Approach

RACE Program #:

1168852

RACE-Approved CE

1 Hour

Cost

Free to ELITE Members; otherwise $50/1-hour webinar

It’s not what you say, but how you say it!

In this 1-hour, VETgirl Client Service Representative (CSR) webinar, Tiffany Gendron, CVT, VTS(ECC) will review triage and how a team approach with appropriate training can improve patient outcomes and the client experience. Tune in as she reviews the role the receptionist/customer service team plays in this critical step of patient care and provides the necessary tools that can be implemented to help bridge the gap between immediate treatment and client communication.

 

You can find additional VETgirl CSR/CSC content HERE too!

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This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

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