Date & Time: Apr 23, 2024 / 8:30-9:30pm ET 5:30-6:30pm PT

Add to Calendar 04/23/2024 08:30 PM 04/23/2024 09:30 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 April 23, 2024: Triage for the CSR – A Team Approach In this 1-hour, VETgirl Client Service Representative webinar, Tiffany Gendron, CVT, VTS(ECC) will review triage and how a team approach with appropriate training can improve patient outcomes and the client experience. Tune in as she reviews the role the receptionist/customer service team plays in this critical step of patient care and provides the necessary tools that can be implemented to help bridge the gap between immediate treatment and client communication. https://vetgirlontherun.com/webinars/april-23-2024-triage-for-the-csr-a-team-approach/

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Apr 23, 2024 / 8:30-9:30pm ET 5:30-6:30pm PT

April 23, 2024: Triage for the CSR – A Team Approach

Add to Calendar 04/23/2024 08:30 PM 04/23/2024 09:30 PM America/New_York afyqAJbkLzQadISZkmDL33753 15 April 23, 2024: Triage for the CSR – A Team Approach In this 1-hour, VETgirl Client Service Representative webinar, Tiffany Gendron, CVT, VTS(ECC) will review triage and how a team approach with appropriate training can improve patient outcomes and the client experience. Tune in as she reviews the role the receptionist/customer service team plays in this critical step of patient care and provides the necessary tools that can be implemented to help bridge the gap between immediate treatment and client communication. https://vetgirlontherun.com/webinars/april-23-2024-triage-for-the-csr-a-team-approach/

Speaker

Tiffany Gendron, CVT, VTS (ECC)

RACE-Approved CE

1 Hour

RACE Program #

20-116884

Cost

Thanks to sponsorship from VETgirl, this webinar is FREE to all!

Speaker

Tiffany Gendron, CVT, VTS (ECC)

RACE-Approved CE

1 Hour

RACE Program #

20-116884

Cost

Thanks to sponsorship from VETgirl, this webinar is FREE to all!

It’s not what you say, but how you say it!

In this 1-hour, VETgirl Client Service Representative webinar, Tiffany Gendron, CVT, VTS(ECC) will review triage and how a team approach with appropriate training can improve patient outcomes and the client experience. Tune in as she reviews the role the receptionist/customer service team plays in this critical step of patient care and provides the necessary tools that can be implemented to help bridge the gap between immediate treatment and client communication.

Thanks to sponsorship from VETgirl, the recording of this webinar will be available to view free in celebration of Veterinary Receptionist Week until April 30, 2024.

Not a VETgirl ELITE member? Get your learning on with the #1 veterinary CE resource – clinically relevant, practical, and accessible 24/7 on your own time! Don’t miss out – click HERE to check out your options, including our new  14-day, no-commitment ELITE Trial.


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This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

This webinar is for individual viewing only; VETgirl webinars are not designed nor meant to be viewed in a group setting due to RACE-CE audit purposes. Inappropriate sharing or viewing of the webinar may result in revoking of membership.

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